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Social Media Articles
Organizations can be viewed as resources, decisions and actions, as processes and work flows and as social networks, collaborations and communications. With the latter perspectives in mind, social capital has become an increasingly important aspect of the knowledge based view of organizations, business networks and industry clusters. As such, it certainly has an impact on management. |
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Smartphones have been the handset market’s savior in the market slump of 2009. Although the overall handset market shrunk nearly 7%, the smartphone market grew at a healthy 15%. The significance is clear, and every company in the phone business – hardware, software, carriers – wants to be part of this lucrative, growing market and is making every effort to get it right. A note on the numbers: Data for the following series of posts by Nalini Kumar Muppala is sourced from company data, ABI Research, Forward Concepts, Gartner, iSuppli, Linley Gwennap, and Tomi Ahonen. While Apple has had tremendous success in winning consumers’ hearts with its elegant devices, it has faced an uphill task in making inroads among business and corporate users. In cracking business users, Apple is facing an obstacle in the smartphone market similar to the one it has encountered in personal computer market – a dominant incumbent and the inertia of corporate IT divisions. While Microsoft has entrenched its products in personal computers, RIM, with its flagship BlackBerry, dominates business phones. IT divisions, understandably, want to keep support issues to a minimum. Adding devices powered by different operating systems definitely requires more support infrastructure and investment. To put things in perspective, let’s look at the overall handset market for 2009.
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